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Platform 360°

Knowledge Base

  • Being a Morty Loan Officer

    • Morty’s Loan Types and Programs

      • Credit Improvement Services
      • Down Payment Assistance Programs
      • Morty Loan Support Programs
      • Non-Qualified Mortgage Loans
      • Temporary Buydown
      • Lender Offering Matrix
    • About Morty & Policies

      • Adding state licensing
      • Communication With HQ
      • Float Down Policy
      • Social Media Policy & Compliance
      • Morty's Online Traffic
      • Morty's Referral Program
    • Intro to Morty's Apps

      • Adding a Client in Hemlock
      • Automatic Pre-Approval
      • Client Account Creation
      • Closing Tracker
      • Cost Explorer
      • Hemlock Dashboard Tour
      • Hemlock Pricing Overview
      • Standard Loan Application
      • Hemlock: Partially Completed Client Application
      • Hemlock: Completed Application
      • Hemlock Credit Report & Transaction History
    • Morty's Apps Deep Dives

      • How to Use Hemlock
      • Pricing Engine Demo: Tabs, Client Data, Sharing Quotes
      • Pipeline View
      • Financial Profile
    • Working on Your First Loan With Morty: SOPs

      • Closing Timeline Monitoring
      • Documented or Underwritten Pre-Approval
      • How to Check for Loan Eligibility
      • Selecting and Finalizing an HOI Policy
      • What to Expect from Conditional Approval to Close
    • Sales Advice and Scripts

      • Paid Leads Conversion Goals
      • Sales Outreach Plan
      • Sample Sales Outreach Plan
      • The Market for Paid Leads
      • Client Outreach Scripting
      • Loan Officer Mentorship Program
  • General Mortgage Knowledge

    • Intro to Programs and Loan Products

      • FHA vs. Conventional
      • Home Equity Lending
    • Mortgage Application Process

      • Documents Needed for Conventional Application
      • Loan Estimate Review
      • Mortgage Glossary
    • Appraisal, Title, and HOI

      • Selecting and Finalizing an HOI Policy
      • Appraisal Timeline and Results
      • Appraisal Breakdown
      • Appraisal Issues
      • Title Overview
      • Selecting a Title Company
      • Standard Docs Needed for HOI
      • HOI Documents Needed for Condominiums
      • Flood Insurance
      • Ordering Title Documents
  • FAQs

    • Licensing

      • Licensing FAQs
    • Marketing

      • Marketing FAQs
      • Ordering Business Cards
    • Morty Platform

      • Morty Platform FAQs
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Automatic Pre-Approval

Direct the client to log into their account. Once they are at their dashboard, they should click “Pre-Approval.”

Refer to the video below or the onboarding training for an in-depth overview.

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© 2025 Morty Inc. Morty is a licensed mortgage broker. NMLS ID #1429243. NMLS Consumer Access. All loans originated by Morty are funded by third party lenders. Morty, Inc. is authorized to do business as “Morty” in certain states. Morty is an equal housing lender.

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