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Morty Handbook

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Onboarding Loan Support Licensing Pre-Application Post-Application Sales Marketing Leads Platform Support

Onboarding Expectations

  • Complete onboarding trainings
  • Set up Slack, Gmail, Justworks
  • Attend onboarding call with your PSM in first week on the platform

Loan Support

  • Morty’s Loan Programs
  • DPA Programs
  • Articles about loan types

State Licensing

  • How to add a state
  • If you have a client out of state, use the client share program

Pre-Application

  • How to use Hemlock
  • Client account creation
  • How to use Cost Explorer
  • Automatic Pre-approval
  • Standard Loan Application

Post-Application

  • What to expect from Conditional Approval to Close
  • Loan Estimate Review
  • Documents Needed for Conventional Application
  • How to use Closing Tracker
  • Communicating with HQ
  • Closing timeline monitoring

Sales

  • Trainings & Webinars
  • Sales Add-Ons
  • Client Share

Marketing

  • How to access Morty marketing materials
  • How to update your landing page
  • Marketing Library
  • Marketing Templates
  • Courses & Workshops

Leads

  • Lead resources
  • Lead purchase
  • Hot Leads

Support

  • List of contacts
  • Iggy’s Office Hours

Morty Handbook

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© 2025 Morty Inc. Morty is a licensed mortgage broker. NMLS ID #1429243. NMLS Consumer Access. All loans originated by Morty are funded by third party lenders. Morty, Inc. is authorized to do business as “Morty” in certain states. Morty is an equal housing lender.

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